The Top 3 Mistakes Homeowners Make When Choosing a Flooring Company (And How to Avoid Them)

When it comes to upgrading your home, few projects make as big of an impact as new flooring. But choosing the right flooring company can be the difference between a beautiful, long-lasting installation and a stressful, costly mistake. At Soft Step Carpet and Flooring, we’ve seen it all — and we want to help you avoid the most common pitfalls homeowners face.

Here are the top three mistakes to avoid when choosing a flooring company:

1. Choosing Based on Price Alone

It’s tempting to go with the lowest bid, but when it comes to flooring, you often get what you pay for. Low-cost companies may use cheaper materials or rush through installations. While you might save money upfront, you could end up paying more for repairs, replacements, or even full re-installations later on.

💡 Tip: Look beyond price and focus on overall value. A company that combines fair pricing with quality products, skilled installers, and warranties will save you money in the long run.

2. Not Checking Experience or Reviews

Your floors are a major investment, and you want them handled by experts. One of the biggest mistakes homeowners make is hiring a company without checking their track record. A business without proven experience or customer reviews can be a risky choice.

At Soft Step Carpet and Flooring, we’ve been proudly serving Central Ohio since 1995. Our family-owned business has built a reputation for reliability, honesty, and craftsmanship you can trust.

💡 Tip: Always read customer reviews, ask for references, and look for companies with decades of experience in your community.

3. Ignoring In-Home Consultations

Floors look very different in a showroom compared to your home’s unique lighting and design. Too often, homeowners skip the step of seeing samples in their actual space. This can lead to choosing a color or style that doesn’t quite fit your home.

That’s why Soft Step Carpet and Flooring brings the showroom to you. We offer free in-home consultations and measurements, so you can see exactly how each option will look before you buy.

💡 Tip: Always ask if a company offers in-home consultations — it’s the best way to make a confident choice.

Why Soft Step Carpet and Flooring is the Right Choice

✔ Family owned and operated for nearly 30 years

✔ Free in-home consultations and measurements

✔ Trusted expertise and installation warranty

✔ Serving Dublin, Marysville, Plain City, Columbus, and surrounding Central Ohio areas

Don’t risk your flooring project by making these common mistakes. Choose the team that’s built on experience, trust, and customer care.

📞 Call or text 614-379-4384 and ask for Dustin, our Sales Manager, to schedule your free consultation today.

🌐 Visit us at www.softstepcarpetandflooring.com

Support local. Love your floors. ❤️